General Oshkosh Website Privacy Policy
Effective date: January 1, 2025
Oshkosh Corporation with its corporate office located in Oshkosh, Wisconsin, USA and subsidiaries, (collectively, “Oshkosh” or “us”) are committed to being responsible custodians of the information you provide us and the information we collect in the course of operating our business. Oshkosh takes your personal privacy seriously. This Privacy Policy describes how Oshkosh, as a data controller, may collect, use and share information. This Privacy Policy describes:
The types of information Oshkosh collects
Oshkosh collects your personal data when you provide it to us, for instance by visiting our website, interacting with our team at trade events, contacting us, purchasing goods, or by entering
into a contract with us. “Personal data” or “personal information” 1 is any information that can be used to identify you or that Oshkosh can link to you. The categories of information that we may collect directly from you include the following:
- Identifiers, such as your name, postal address, email address, account name, and other similar identifiers;
- Commercial information, such as products or services purchased, or other purchasing or consumption histories or tendencies;
- Financial information, such as bank or credit card numbers when you or your company purchase a product from us;
- Professional information, such as employer or job title; and
- Social media when you interact with our content.
1 As set forth in the Oshkosh Data Privacy Addenda.
Information we automatically collect about you
Oshkosh may automatically collect certain information when you use, access, or interact with us via our websites, for instance via browser settings or cookies. Oshkosh may also collect information from other sources such as social media platforms that may share information about how you interact with our social media content, or if you interact with us via our social media accounts. These categories of information include:
- Identifiers, such as unique device identifiers, cookie numbers, IP addresses, and other persistent identifiers;
- Geolocation data, such as precise location; and
- Internet or other electronic network activity information, such as information regarding your interaction with any websites, applications, or devices associated with our business commonly provided for analytics, platform troubleshooting and fraud prevention, among other purposes.
All personal data you provide to Oshkosh or that we (automatically) collect is voluntarily. However, without providing certain data, for instance your email address or phone number or phone number, we may not be able to respond to your request or deliver our services.
We may combine the information you provide to us with information that we collect through automated methods, and with information we receive from other sources.
How Oshkosh uses the information Oshkosh collects
Oshkosh will only process personal data where it has a legal basis to do so. Oshkosh may use the information Oshkosh collects:
- To enter into a contract or settlement, or to take steps at your request prior to entering into a contract or settlement (such as account registration or to perform credit checks);
- To respond to your inquiries;
- To provide you with services that you request, to communicate with third parties in the handling of claims or complaints, to maintain business administration records and prevent fraud, which is our legitimate interest;
- To keep records and administration on how services were provided, claims and complaints were handled, including the documents underlying such services, claims and complaints, which is our legitimate interest;
- To understand how people use our websites and services, to operate, maintain and improve our website and services, to send direct marketing communications, which is our legitimate interest;
- To comply with legal obligations applicable to Oshkosh, such as respond to legal process or requests for information issued by government authorities or other third parties; and
- To protect the rights and safety of us, you, or others.
How Oshkosh may share the information Oshkosh collects
Oshkosh and its affiliated entities share information with each other or with third-party service providers for general business purposes pursued by Oshkosh, such as internal administration, billing, claim handling and services, and providing you or your organization with services. Unless otherwise specified, Oshkosh and its affiliated entities will only use your information in the ways described in this Policy. The following categories of your personal information may be shared with these parties:
- Identifiers;
- Commercial information;
- Geolocation data;
- Internet or other electronic network activity information;
- Financial information; and
- Professional information.
Oshkosh and its affiliated entities may share information with third party data controllers (including law enforcement agencies and potential transaction partners) where Oshkosh and its affiliated entities have a legal basis to do so.
Location of Services; Transfers
Personal data will be transferred to and stored in the US at a server of Oshkosh or one of its affiliated companies in compliance with the European General Data Protection Regulation, the United Kingdom General Data Protection Regulation, Brazil’s General Data Protection Law, and other applicable laws. If Oshkosh transfers personal data to a recipient outside the European Union, United Kingdom, or Brazil, it will only do so in compliance with applicable law. If you have questions about the international transfers of your personal data, or the appropriate safeguards Oshkosh has in place and/or wish to obtain a copy of such safeguards, please contact us via [email protected]. By using our website or online services, you understand and agree that your personal information may be collected and stored in the US.
Third-party services and content
Our websites may include integrated content or links to content provided by third parties (such as social media platforms). This Privacy Policy does not address the privacy, security, or other practices of the third parties that provide such content. We recommend considering the privacy policies applicable to third party website prior to visiting those websites. Oshkosh engages third parties that support the operation of our websites, such as analytics providers. These third parties may use technologies to track your online activities over time and across different websites and online platforms. Please click here for more information.
Protection and storage of the information we collect
Oshkosh deploys administrative, technical, and physical safeguards designed to safeguard the information that Oshkosh collects. However, no information system can be 100% secure. This means that Oshkosh cannot guarantee the absolute security of your personal data. Moreover, Oshkosh is not responsible for the security of information you transmit to us over networks that Oshkosh does not control, including the Internet and wireless networks. Oshkosh retains the information Oshkosh collects in an identifiable form as reasonably necessary and only for as long as required to fulfill the purposes for which Oshkosh collects the information and to comply with our legal obligations.
Your choices and rights in applicable jurisdictions
Where we process your personal data on the basis of your consent, you may withdraw your consent at any time by contacting us at the address below. Where we process your personal data on the basis of our or a third party’s legitimate interest, you may object to such processing at any time by contacting us at the address below. Oshkosh encourages you to contact us to update or correct your information if it changes or if you believe that any information that Oshkosh has collected about you is inaccurate. You can also ask us to see what personal data we hold about you, to erase your personal data, to deregister an account you have created with us, or to port your personal data to you or another organization, and you may tell us if you object to or want to restrict our use of your personal data. We may require you to verify your identity before we process any request you make with us relating to personal data.
Your rights may be subject to applicable law. If you would like to discuss or exercise such rights, please notify [email protected] go to our website’s Contact Us page, or call 888-832-7797. For information about the choices you may have in regard to our use of cookies, please click here.
Marketing choices
You can opt-out of receiving marketing emails or newsletters from us at any time by clicking the “Unsubscribe” link in any such email, or by emailing us as set forth below in the “Contact Us” section. Please note that even if you opt out, we may still send communications to you about your transactions, any accounts you have with us, any request or inquiry you have made, or other non-marketing related matters.
Do Not Track
As of the effective date listed above, there is no commonly accepted response to Do Not Track signals initiated by browsers. Therefore, our website is not designed to respond to such signals.
Minors
Our website and services are intended solely for use by persons 16 years of age or older. If you are under the age of 16, you may not use our website or services. If you are a parent or legal guardian and believe that your child may have submitted information to us, you may contact us as described below. If we become aware that an individual under age 16 has provided us with personal information, we will delete any such information we have collected, unless we have a legal obligation to keep it.
Changes to this Privacy Policy
Oshkosh may update this Privacy Policy from time to time. The effective date of the current Privacy Policy is noted at the top of this page. Oshkosh encourages you to periodically review this page. You will be informed separately if needed, for instance should we process your personal data for other purposes than set out in this Privacy Policy. By using our website following an update, you accept and agree to this Privacy Policy in its updated form.
Use of Cookies
Oshkosh collects certain information by automated means when you visit our websites. By collecting this information, Oshkosh learns how to best tailor our websites to our visitors. Oshkosh collects this information through various means such as “cookies,” “web beacons” (also known as internet tags, pixel tags and clear GIFs), and “IP addresses” on our websites.
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf.
Web beacons allow us to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by us or a third-party. When you visit our websites, Oshkosh may also view and/or store the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. Oshkosh uses this information to determine the general physical location of the device and understand from what regions of the world our website visitors come from.
Oshkosh uses these technologies for a variety of purposes, for example, to help us improve the site and to enhance your online experience by remembering your preferences while you are visiting a particular site, to allow you to sign into your account, to provide interest-based advertising, to combat fraud, to analyze how our products and services perform, and to fulfill other purposes described in this Privacy Policy.
While the cookies launched will vary by the specific Oshkosh-branded website you visit, our websites may collectively use the following types 2 of cookies:
2 For example, the jlg.com cookies will only apply to the JLG Brand.
- Essential or Strictly Necessary Cookies: Essential cookies are necessary for our website to operate properly and cannot be switched off. Your consent is not required to store or read essential cookies. You can set your browser to block or alert you about these cookies; however, blocking these cookies will impact the proper functioning of our website or some of its components. These cookies include:
|
Source
|
Cookies / Retention
|
Use
|
|
jlg.com
|
ASP.NET_SessionId (until browser closes), jlg#lang (until browser closes), acceptCookies (6 hours), subscribeIgnore (30 days), anonymousOrder (up to 2 weeks)
|
First Party
|
|
youtube.com
|
YSC (until browser closes)
|
Third Party
|
|
cloudflare.com
|
_ga (2 years)
|
Third Party
|
- Functional Cookies: Functional cookies enable the website to remember your choices and to provide features and functionalities to you. Functional cookies are used to improve your browsing experience, for example by saving your site preferences or choices for presentation of the site (such as country, layout, font size, color, etc.). These cookies include:
|
Source
|
Cookies / Retention
|
Use
|
|
jlg.com
|
SC_ANALYTICS_GLOBAL_COOKIE (10 years), JLGRegion (3 months), JLGCountry (3 months), JLGLanguageid (3 months), JLGLanguage (3 months)
|
First Party
|
|
youtube.com
|
VISITOR_INFO1_LIVE (6 months), PREF (2 years)
|
Third Party
|
|
Google.com
|
SIDCC (3 months), 1P_JAR (1 month), SAPISID (2 years), AID (18 months), HSID (2 years), SID (2 years), SSID (2 years), APISID (2 years), NID (6 months)
|
Third Party
|
|
pardot.com
|
dtCookie (until browser closes)
|
Third Party
|
- Performance Cookies: Performance cookies are used to collect information on how our website is used in order to improve its performance. They enable us to see usage and traffic patterns on the website, assess the performance of our website, and improve our products and services. For example, our websites use web analysis services such as Google Analytics, in order to better understand your use of our websites and how we can improve them. The information generated by these services is anonymous and does not include personal data about you. The anonymous information collected through the use of these services is not combined with any personal data you may have explicitly chosen to share with us. The providers’ ability to use and share information collected by these services about your visits of our websites is restricted by terms of use and the providers’ privacy policies. Performance cookies are stored on your device only with your consent. These cookies include:
|
Source
|
Cookies
|
Use
|
|
jlg.com
|
_ga (2 years), _gid (2 years), _gali (6 hours), _gat (6 hours), visitor_id471491 (2 years and 3 months), visitor_id471491-hash (2 years and 3 months)
|
First Party
|
|
Google.com
|
DV (6 hours)
|
Third Party
|
|
Pi.pardot.com
|
Pardot (until browser closes), lpv471491 (6 hours)
|
Third Party
|
|
Listrak.com
|
_ltk_recs_trk, _vuid, AWSELB, gsid (10 years), tk_rec_trk (cleared upon data submission), ltkpopup-session-depth, Ltkpopup-suppression (120 months), ltkrecentlyViewed, ltk-sessionViewed, ltkSubscriber-AccountCreation (until browser closes or data submitted), lttkTestMode (until browser closes), refurl, scasid (up to 365 days or order placement, whichever sooner), STSD (up to 365 days or order placement, whichever sooner), STSID (up to 365 days or order placement, whichever sooner), usid (10 years)
|
Third Party
|
To get a better understanding of how these providers may use the anonymous data collected on our websites, you may review, as an example, Google’s policy on this matter here. You can also opt-out of Google advertising features through your ad settings, or by visiting this page.
- Marketing or Targeting/Advertising Cookies: These cookies are used to collect information on your browsing behavior in order to customize advertisements to your personal interests (or “interest-based advertising”). Marketing or targeting/advertising cookies are stored on your device only with your consent. These cookies are used to deliver relevant advertising to you. They may also be used to limit the number of times you see an advertisement, or to help measure the effectiveness of any advertising campaigns. They do not store your personal information but are based on uniquely identifying your browser and internet device. These cookies include:
|
Source
|
Cookies
|
Use
|
|
doubleclick.net
|
DSID, IDE
|
Third Party
|
|
Facebook.com
|
fr
|
Third Party
|
|
Bing.com
|
MR (7 days), MUID (1 year), SRCHUID (1 year), _SS (session ends), SRCHD (1 year), SUID (12 hours), SRCHUSR (1 year), SRCHHPGUSR (1 year)
|
Third Party
|
|
Linkedin.com
|
AnalyticsSyncHistory (30 days), UserMatchHistory (30 days), bcookie (6 hours), li_sugr (90 days), lidc (6 hours)
|
Third Party
|
Essential and functional cookies
Essential cookies are needed for our website to run properly. Functional cookies are used to improve your browsing experience, for example by saving your preferences. Essential and functional cookies can be stored on your device without consent. Blocking these cookies will impact the proper functioning of our website or some of its components.
|
Name of Cookie
|
Purpose
|
Source
|
Expires After
|
|
ASP.NET_SessionId
|
Broswer session id generated by ASP.NET
|
www.jlg.com
|
when browser session ends
|
| SC_ANALYTICS_GLOBAL_COOKIE |
Sitecore analytics cookie |
www.jlg.com |
10 years |
|
jlg#lang
|
JLG language cookie
|
www.jlg.com
|
when browser session ends
|
|
JLGRegion
|
JLG region cookie
|
www.jlg.com
|
3 months
|
|
JLGCountry
|
JLG country cookie
|
www.jlg.com
|
3 months
|
|
JLGLanguageid
|
JLG language cookie
|
www.jlg.com
|
3 months
|
|
JLGLanguage
|
JLG language cookie
|
www.jlg.com
|
3 months
|
|
acceptCookies
|
Confirms that user has accepted the cookie policy
|
www.jlg.com
|
6 hours
|
|
subscribeIgnore
|
Hides subscribe form popup after the user clicks 'No Thanks'
|
www.jlg.com
|
30 days
|
|
YSC
|
Used by YouTube for storing user preferences
|
.youtube.com
|
when browser session ends
|
|
VISITOR_INFO1_LIVE
|
Used by YouTube for storing user preferences
|
.youtube.com
|
6 months
|
|
PREF
|
Used by YouTube for storing user preferences
|
.youtube.com
|
2 years
|
|
dtCookie
|
Pardot tracking cookies
|
.pardot.com
|
when browser session ends
|
|
SIDCC
|
Used by Google in order to provide you with their services, eg. Google Maps
|
.google.com
|
3 months
|
|
1P_JAR
|
Used by Google in order to provide you with their services, eg. Google Maps
|
.google.com
|
1 month
|
|
SAPISID
|
Used by Google in order to provide you with their services, eg. Google Maps
|
.google.com
|
2 years
|
|
AID
|
Used by Google in order to provide you with their services, eg. Google Maps
|
.google.com
|
1 year & 6 months
|
|
HSID
|
Used by Google in order to provide you with their services, eg. Google Maps
|
.google.com
|
2 years
|
|
SSID
|
Used by Google in order to provide you with their services, eg. Google Maps
|
.google.com
|
2 years
|
|
APISID
|
Used by Google in order to provide you with their services, eg. Google Maps
|
.google.com
|
2 years
|
| MR |
Part of Bing Clarity analysis tool. Indicates whether to refresh MUID. |
.bat.bing.com |
7 days |
| MUID |
Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. |
.bing.com |
1 year |
| SRCHUID |
Connects data from the Bing advertising network with actions performed on the website. |
.bing.com |
1 year |
| _SS |
Connects data from the Bing advertising network with actions performed on the website. |
.bing.com |
session ends |
| SRCHD |
Connects data from the Bing advertising network with actions performed on the website. |
.bing.com |
1 year |
| SUID |
Connects data from the Bing advertising network with actions performed on the website. |
.bing.com |
12 hours |
| SRCHUSR |
Connects data from the Bing advertising network with actions performed on the website. |
.bing.com |
1 year |
| SRCHHPGUSR |
Connects data from the Bing advertising network with actions performed on the website. |
.bing.com |
1 year |
|
NID
|
Allows Google to remember your preferences and other information (eg. preferred language, # of searches per page)
|
.google.com
|
6 months
|
| anonymousOrder |
Allows users to build and retain a shopping cart without signing in between visits to the site. |
jlg.com |
Stored for 2 weeks or until site log-in |
Performance and marketing cookies
Performance cookies are used to collect information on how our website is used in order to improve its performance. Marketing cookies are used to collect information on your browsing behavior in order to customize advertisements to your personal interests. Performance and marketing cookies are stored on your device only with your consent.
Change your consent
|
Name of Cookie
|
Purpose
|
Source
|
Expires After
|
|
visitor_id471491
|
Pardot visitor identification cookie
|
www.jlg.com
|
2 years & 3 months
|
|
visitor_id471491-hash
|
Pardot visitor identification cookie
|
www.jlg.com
|
2 year & 3 months
|
| DV |
Google Analytics tracking cookie to see how visitors use the site |
www.google.com |
6 hours |
|
pardot
|
A session cookie if you're logged in as a Pardot user
|
pi.pardot.com
|
when browser session ends
|
|
lpv471491
|
Pardot tracking cookies
|
pi.pardot.com
|
6 hours
|
| AnalyticsSyncHistory |
LinkedIn tracking cookie |
.linkedin.com |
30 days |
| UserMatchHistory |
LinkedIn tracking cookie |
.linkedin.com |
30 days |
| bcookie |
LinkedIn tracking cookie |
.linkedin.com |
6 hours |
| li_sugr |
LinkedIn tracking cookie |
.linkedin.com |
90 days |
| lidc |
LinkedIn tracking cookie |
.linkedin.com |
6 hours |
| _ga |
Google Analytics tracking cookie |
.cloudflare.com |
2 years |
| _ga |
Google Analytics tracking cookie |
.jlg.com |
2 years |
| _gid |
Google Analytics tracking cookie |
.jlg.com |
2 years |
| _gali |
Google Analytics tracking cookie |
.jlg.com |
6 hours |
| _gat |
Google Analytics tracking cookie |
.jlg.com |
6 hours |
| SID |
Used by Google in order to provide you with their services, eg. Google Maps |
.google.com |
2 years |
|
DSID
|
Used by Google properties (eg Youtube) for serving ads on non-Google sites
|
.doubleclick.net
|
14 days
|
|
IDE
|
Used by Google properties (eg Youtube) for serving ads on non-Google sites
|
.doubleclick.net
|
2 years
|
| fr |
Facebook Pixel tracking cookie |
.facebook.com |
3 months |
| _ltk_recs_trk |
Stored click data for submission on next page load; cleared after data has been submitted |
listrak.com |
|
| _vuid |
Used to track user behavior that occurs during a site visit; Uses randomly generated GUID |
listrak.com |
|
| AWSELB |
Amazon Web Services load balancer cookie used to keep user tied to the same server for the duration of their session |
listrak.com |
|
| gsid |
Used to track user behavior by device; Uses randomly generated GUID |
listrak.com |
Stored for 10 years |
| tk_rec_trk |
Stored click data for submission on next page load; cleared after data has been submitted. |
listrak.com |
Cleared on data submission |
| ltkpopup-session-depth |
The number of page views, so the new popup can load after viewing X number of pages. |
listrak.com |
|
| Ltkpopup-suppression |
Expiration date. |
listrak.com |
Stored for 120 months or follow up delay if set |
| ltkrecentlyViewed |
Collection of last 25 product SKUs browsed |
listrak.com |
|
| ltk-sessionViewed |
Collection of last 25 product SKUs browsed in this browsing session |
listrak.com |
|
| ltkSubscriber-AccountCreation |
Signup data including email, first name, last name, birthday, anniversary and other user preferences. |
listrak.com |
Stored for the duration of the session or until data is submitted |
| lttkTestMode |
A list of test modes (ltkjstestmode, ltkdebugmode, or ltkvalidation) |
listrak.com |
Stored for the duration of session but only if a query string parameter with a name that matches one of the test modes exists
|
| refurl |
Stores the referring URL so the preference center can return the user to their original location when finished with preference updates. |
listrak.com |
|
| scasid |
Used to track cart activity by session; uses randomly generated GUID. |
listrak.com |
Stored for 365 days or until order is placed. |
| STSD |
Used to track cart contents by device; Uses randomly generated GUID. |
listrak.com |
Stored for 365 days or until order is placed. |
| STSID |
Used to track cart contents by devices; Uses randomly generated GUID. |
listrak.com |
Stored for 365 days or until order is placed. |
| usid |
Used to track user behavior across devices; Uses randomly generated GUID. |
listrak.com |
Stored for 10 years. |
What choices do I have?
Cookie Management Solution: You may opt out of the sharing of your personal information for cross-context behavioral advertising or targeted advertising.
We process opt-out preference signals from Global Privacy Control (“GPC”). GPC is a browser-level technical specification that you can use to inform websites that you opt-out of sales or sharing of data for cross-context behavioral advertising or targeted advertising. If you use GPC, our sites will treat the browser you use as opted-out from sales or sharing to the extent the sites engage in such processing. If you access our Site from another browser, you will need to install GPC on that browser. You may learn how to set up GPC by visiting https://globalprivacycontrol.org/.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features. Please see how to adjust these setting by going to the “Help” section in your browser.
Additionally, some advertising networks may be members of the Digital Advertising Alliance (“DAA”), the Network Advertising Initiative (“NAI”), or other industry self-regulated programs. To learn more about interest-based advertising and your ability to opt out of certain of these technologies and for other information, you can visit:
- Digital Advertising Alliance (for US residents): https://optout.aboutads.info/?lang=EN&c=2&c=2#!%2F
- European Interactive Digital Advertising Alliance (for EU residents): https://youronlinechoices.eu/
- Network Advertising Initiative: https://optout.networkadvertising.org/?c=1#!%2F
Additional Privacy Disclosures
- Additional US Privacy Notice for CA, CO, CT, VA, and UT
- Additional GDPR Privacy Notice
- Additional Brazilian Privacy Notice
Contact Us
If you have any questions about this Privacy Policy or otherwise, please contact us by:
Calling us at 888-832-7797
Emailing us at [email protected]